With a warm presence and a calm, professional attitude, Mahassen is an essential part of the AK Fitness Gym team. As a receptionist, she ensures that every member feels welcomed and supported from the moment they arrive.
Mahassen handles daily front desk operations, including greeting clients, responding to inquiries, managing memberships and payments, and organizing class schedules and appointments. Her attention to detail and reliable work ethic help keep the gym running smoothly and efficiently.
Known for her friendly approach and helpful nature, Mahassen is always ready to assist members and provide clear guidance, making every visit to AK Fitness a positive experience.
Responsibilities
Managing client check-ins and maintaining accurate attendance records
Coordinating with coaches to ensure smooth communication and timely updates
Responding to phone calls, messages, and social media inquiries
Handling payments, renewals, and invoices
Skills
Excellent verbal and written communication
Strong customer service and interpersonal skills
Familiar with gym management software and scheduling tools
